Anyone who has ever taken a
polygraph knows how most citizens are feeling when a police officer approaches.
A stress response is normal in almost everyone hooked up to the instrument. A
stress response to any police contact is also certain.
Some officers, in a well
intentioned effort to reduce the stress of the subject in a contact, will be
exceptionally friendly. I am sad to report that this happy attitude can be
fatal. Here are four reasons why:
Dissonance and congruence.
The brain wants to match
every sensory input with a pre-existing pattern. It wants the world to be
congruent with its expectations. When something doesn't fit, there is
dissonance. Dissonance, like three sour notes played together on a keyboard,
creates tension. Tension lights the fuse of the fight, flight, or freeze
response.
What does a motorist or
pedestrian expect from a police contact? The template in most minds is one of
efficiency, stern alertness, and authority. We may not like that persona, but that's
the role that society has assigned to us. When an officer is casually friendly
it breaks the mold of that expectation. Rather than reducing tension, that
smile and friendliness may trigger that dissonance in the citizen's brain,
creating more nervousness, fear, or even anger than the expected standard
professional greeting officers are taught in the academy.
Smiling Makes You Happy
and Careless.
Research shows that when a
person clenches a pencil horizontally between the teeth, the resulting lip posture
mimics the muscles associated with smiling. This artificial grin actually tells
the brain that you are happy. A happy brain is one that is all right with the
world, therefore increasing lag time to recognize and respond to danger cues.
Conversely, frowning is associated with making the brain think harder.
A person who thinks they can
smile genuinely while pondering the possibility of a sudden attack will find
the incongruity of those attitudes projected on their face. This conflict can
be perceived by the citizen and likely interpreted as not really friendly,
ratcheting up their stress response.
The Guilty Will Use Your
Good Mood Against You.
Contact with a subject who is
actually guilty poses the greatest threat to the overly-friendly police officer.
The dissonance is amplified. For the offender who does not respond in kind with
some socially acceptable friendliness behavior to the friendly officer, the
emotion gap gets more pronounced. The officer will either increase efforts to
be friendly, or suddenly turn stern in response to the guilty offender's stoic
or silent response. Aggression can result.
The happy police officer
tends to be more talkative, trying to evoke a sense of calm in the subject
while accomplishing just the opposite. A silent offender is more dangerous than
a talkative offender. Plots and plans for attack and evasion are on the mind of
the silent offender. If the guilty subject believes he can use the officer's
lack of awareness as an opportunity, he will. Humans are not wired to be
cautious and happy at the same time.
Do Nice Guys Really Finish
Last?
FBI interviews with cop
killers finds that these killers often report a subjective feeling that their
victim was vulnerable. A recent set of experiments by Dr. Bill Lewinski on
traffic stops resulted in an informal report by the role playing driver. Told
to fire on an approaching officer on a simulated traffic stop that driver also
had a subjective sense of who would be vulnerable to attack. As a matter of
statistical reality, the number of officer murders relative to the number of
police contacts is so small that the randomness of police killings defies
efforts to find patterns to the murders. However, these two well respected
sources raise a red flag about the importance of an officer's professional and
authoritative presence that cannot be ignored.
Polite and Professional
Wins
Nothing in this article
should encourage an officer to be surly, impolite, officious, authoritarian, or
paranoid. Use the standard greeting that you learned in the academy. Be
professional, polite, and alert. And smile a lot - when you get home.
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